AI-driven monitoring, predictive analytics and automation target resilience across IT, cloud, SAP and network environments
NTT DATA is expanding the deployment of its AI-powered infrastructure operations platform to address the growing complexity of global enterprise IT environments. The platform combines real-time monitoring, predictive analytics and intelligent automation to improve infrastructure resilience, operational efficiency and visibility.
The deployment includes support for Daimler Truck, demonstrating how AI-enabled infrastructure management can be applied at the scale and complexity of global manufacturing operations.
The platform monitors tens of thousands of devices across local and global environments, bringing multiple service areas into a unified operational view. This enables IT teams to identify performance issues earlier, optimize capacity and resources, and maintain connectivity across users and production facilities.
“Our AI-powered platform increases transparency and automation, creating the foundation for greater stability, faster response times and a future-ready IT architecture,” said Abhijit Dubey, CEO and Chief AI Officer, NTT DATA, Inc.
A key differentiator is the shift from reactive infrastructure management toward predictive operations. AI-driven insights can identify potential disruptions before they affect production, while automated, multi-stage incident processing can accelerate resolution and reduce dependence on manual intervention.
NTT DATA is also integrating on-site expertise with offshore execution through an AI-orchestrated global delivery model. This approach is particularly relevant for enterprises operating distributed infrastructure across multiple geographies, where consistency, visibility and rapid response are critical.
The broader deployment covers IT and cloud infrastructure, SAP Basis and network operations. For CIOs, the move signals a growing role for AI not merely in applications and analytics, but in the underlying infrastructure that keeps digital businesses running.
By embedding AI into everyday infrastructure operations, NTT DATA is positioning predictive and autonomous capabilities as a foundation for reducing downtime, improving operational performance and building more resilient enterprise architectures.
