Private equity firm Montagu has agreed to acquire a majority stake in BMC Helix in a carve-out transaction from BMC Software, while funds managed by KKR will retain ownership of BMC and hold a minority stake in Helix.
Helix is a leading agentic AI-powered ServiceOps platform that provides service and operations management solutions to thousands of enterprises across sectors including financial services, healthcare, insurance, and retail. Headquartered in Sunnyvale, California, the company operates in a rapidly growing market driven by digital transformation, increasing IT complexity, and demand for operational resilience.
“This transaction marks a significant milestone for Helix. As we enter this next chapter, we share a strong conviction that agentic AI will transform the enterprise IT operating model. With Montagu’s partnership, we will build on our market leadership, accelerate AI innovation, and continue delivering exceptional value to our customers.” — Ali Siddiqui, CEO, Helix
The transaction is designed to position Helix as an independent company focused exclusively on ServiceOps and agentic AI innovation. In recent years, the company has invested heavily in integrating service management and AIOps with native agentic AI capabilities, enabling enterprises to automate and orchestrate complex IT operations more effectively.
Montagu, which manages approximately €15 billion in assets and has completed nearly 40 carve-out transactions since 2002, said Helix combines deep technology expertise, strong customer relationships, and significant growth potential. The firm intends to support the company’s next phase of expansion alongside KKR and the existing management team.
BMC President and CEO Ayman Sayed said the transaction allows both organizations to sharpen their strategic focus while continuing a collaborative relationship through BMC’s retained minority stake.
According to Helix CEO Ali Siddiqui, the company is uniquely positioned to deliver enterprise-grade AI outcomes, leveraging its role as a trusted system of record for IT operations, assets, and change management. The transaction remains subject to regulatory approvals and customary closing conditions.
