AI-powered CPQ solution will streamline sales cycles and boost CRM momentum
“By adding Logik.ai’s industry‑leading sales and commerce solution to our CRM offering, ServiceNow will further enhance our capability to sell, fulfill, and service on a single platform.” — John Ball, EVP & GM, CRM & Industry Workflows, ServiceNow
ServiceNow has announced a definitive agreement to acquire Logik.ai, a leader in AI-powered Configure, Price, Quote (CPQ) solutions. The move aims to fast-track ServiceNow’s Sales and Order Management growth and improve CRM workflows through greater efficiency, speed, and scalability. Logik.ai’s composable, AI-driven solution is set to transform sales operations across industries, enabling seamless experiences across all sales channels.
The acquisition builds on ServiceNow’s expanding CRM & Industry Workflows portfolio and integrates with recent innovations from its Yokohama platform release, continuing the company’s vision of connected, end-to-end customer experiences.
