Recognition highlights NTT DATA’s capabilities in helping enterprises deploy AI-powered operations across manufacturing, logistics, energy, smart cities and industrial environments
NTT DATA, a global leader in AI, digital business and technology services, has been named a Market Shaper in Gartner’s inaugural Emerging Market Quadrant for Physical AI Services – Established Vendors, underscoring the company’s growing role in bringing artificial intelligence into real-world operational environments.
The Gartner report evaluates 27 providers in the emerging Physical AI Services market, which focuses on applying AI technologies to physical assets, industrial systems, robotics, and operational technology environments.
NTT DATA’s recognition reflects its extensive portfolio of solutions designed to help organizations deploy and manage AI across sectors including manufacturing, transportation and logistics, energy and utilities, and smart cities. At the center of its strategy is a fully managed Edge AI platform that enables real-time decision-making by bringing AI processing closer to machines, sensors, and connected assets.
“Physical AI is transforming how organizations operate across industries, but success depends on deploying it securely and safely. NTT DATA’s comprehensive portfolio of Physical AI solutions helps clients build more intelligent operations that improve productivity, strengthen operational performance and deliver measurable business value.”
Shahid Ahmed, Head of Edge Services, NTT DATA, Inc.
The company’s Physical AI offerings combine edge intelligence, private 5G connectivity, robotics, simulation technologies, digital twins, and lifecycle governance to support enterprise-scale AI deployments. These capabilities help organizations monitor, validate and optimize AI-driven operations while maintaining security, reliability and operational efficiency.
“Physical AI is transforming how organizations operate across industries,” said Shahid Ahmed, Head of Edge Services at NTT DATA, highlighting the growing demand for intelligent systems that can deliver measurable business outcomes.
NTT DATA is already deploying Physical AI solutions in production environments, including private 5G-enabled autonomous vehicles and robots, AI-driven anomaly detection systems, industrial inspection robots, digital twin-based quality assurance applications, and automated shop-floor verification systems.
The company also collaborates with a broad ecosystem of technology partners and startups to accelerate adoption of Physical AI at scale. Most recently, it partnered with Hyster-Yale Materials Handling to develop an AI-enabled manufacturing solution designed to improve quality control and operational efficiency on factory floors.
As organizations increasingly seek to combine AI with operational technologies, NTT DATA believes Physical AI will play a pivotal role in modernizing industrial environments, enabling real-time intelligence, automation, and smarter decision-making across critical business operations.
