Strategic collaboration integrates AVEVA CONNECT with ServiceNow’s AI workflows to enhance productivity, asset reliability, and cybersecurity across industries.
AVEVA, a global leader in industrial software, has announced a strategic partnership with ServiceNow to accelerate industrial digital transformation. The alliance combines AVEVA’s CONNECT industrial intelligence platform with ServiceNow’s AI-powered Operational Technology Management workflows, creating a unified solution that boosts productivity, enhances operational efficiency, and strengthens cybersecurity.
“Industrial enterprises must evolve fast—and this partnership helps them do just that.”
– Bry Dillon, SVP, Partners and Commercial Strategy, AVEVA
The joint solution enables industrial enterprises to unify operational data, streamline workflows using AI and automation, and gain real-time insights through integrated analytics. This convergence of operational technology (OT) and IT empowers teams to proactively manage assets, reduce unplanned downtime, and optimize performance across industrial environments.
“In today’s fast-evolving landscape, companies must focus on AI, automation, and sustainability to remain competitive,” said Bry Dillon, SVP at AVEVA. “Together with ServiceNow, we’re helping customers transition from outdated processes to intelligent, connected operations.”
Neelima Rustagi, VP and GM at ServiceNow, added: “This partnership delivers end-to-end visibility across assets, threats, and processes—helping organizations move from reactive to proactive operations with built-in compliance and real-time anomaly detection.”
Empowering Industrial Innovation with AI and Automation
The collaboration addresses key challenges faced by industrial organizations, such as asset reliability, knowledge retention, and sustainable practices. With CONNECT and ServiceNow’s workflows, enterprises can bridge IT and OT environments while improving decision-making, reducing waste, and enabling a resilient digital infrastructure.
