UAE Consumers Say AI Still Lacks Emotional Intelligence in Customer Service
Nearly half of UAE users disappointed with chatbot interactions; ServiceNow urges human-AI synergy for better CX outcomes Despite the rapid adoption of AI in customer...
Author : Enterprise IT World MEA
Cloudflare Joins Global Task Force to Dismantle Infamous Lumma Stealer Malware Operation
Cloudflare, through its threat intelligence division Cloudforce One and Trust and Safety team, played a key role in a coordinated global operation to disrupt Lumma Stealer,...
Group-IB Enters Egypt to Strengthen Cybersecurity Across Middle East and Africa
Group-IB, a global leader in cybersecurity and digital crime investigation, has officially launched operations in Egypt—marking a significant expansion of its Middle East and Africa...
UAE Economy Set to Grow 4% in 2025, Driven by Non-Oil Sectors and AI Investment
eToro’s Josh Gilbert highlights tech, tourism, and trade as key pillars of resilience The UAE’s economy is poised to grow by 4.0% in 2025, according to...
Port of Fujairah Embarks on 5-Year Digital Transformation with Endava to Deliver World-Class Efficiency and Transparency
New MarHub platform to unify port operations, enhance analytics, and enable real-time stakeholder collaboration The Port of Fujairah has signed a strategic agreement with Endava to launch a five-year...
Huawei Unveils AI-Optimized Data Center Blueprint to Power Uzbekistan’s Digital Ambitions
At the Huawei Middle East & Central Asia Technology Carnival in Tashkent, Huawei Digital Power introduced its RASTM framework—a bold, AI-ready data center strategy designed...
YASH Technologies Joins SAP PartnerEdge Program in Saudi Arabia to Accelerate Business Transformation and Deliver Sustained Value
YASH Technologies has joined the SAP PartnerEdge program in Saudi Arabia to empower enterprises with value-driven digital transformation initiatives aligned with Vision 2030. The partnership...
Zoho and areeba Launch $5 Million Initiative to Accelerate Digital Transformation Across the Middle East
Strategic partnership to offer wallet credits and onboarding support to empower SMEs with unified business and payment solutions In a major boost for digital transformation...
Mozn Unveils Agentic AI to Tackle Financial Crime at Scale
At Seamless Middle East 2025, Mozn strengthens its FOCAL platform with cutting-edge AI to unify fraud detection and AML compliance across financial institutions. At Seamless...
Russian Cyber Onslaught Intensifies: ESET Uncovers ZEROLOT Wiper Targeting Ukraine’s Energy Sector
ESET’s latest APT report reveals a sharp rise in state-sponsored attacks from Russia, China, and North Korea — with critical infrastructure in the crosshairs. ESET...