The story of DXC’s Amazon Quick transformation doesn’t begin in a lab. It begins across 70 countries, inside one of the world’s most complex enterprise environments, where 115,000 employees needed a faster, simpler, smarter way to work.
In early 2026, DXC Technology became one of the first global enterprises to deploy Amazon Quick end‑to‑end at full scale a rare moment where AI wasn’t just piloted but proven in the real world. The deployment wasn’t a technology experiment; it was a high‑pressure test of whether agentic AI could operate securely, responsibly, and effectively in a global enterprise with multivendor systems and strict governance.
DXC calls this approach Customer Zero: adopting new innovations internally first, pushing them through real workflows, real security requirements, and real‑time decision making. Only once they work at DXC do they become solutions for customers.
“AI only becomes real when it transforms the way an entire enterprise works every person, every process, every day.”
— Russell Jukes, Chief Digital Information Officer, DXC Technology
With Quick rolled out, something fundamental shifted. Employees spread across continents, divisions, and functions gained a way to tap into trusted information instantly. Quick’s AI Advisor Agent became their unified entry point into AI tools, prototypes, and engineering knowledge. More than 40,000 engineers now use it daily. Role-based advisors followed, such as a Supply Chain Advisor that connects workers to validated operational insights within seconds.
The impact was immediate: faster decisions, less friction across systems, smoother collaboration, and new ideas turning into solutions at speed.
This transformation set the stage for DXC’s next move: the launch of the DXC Amazon Quick Practice. Drawing on more than 10,000 Amazon-certified professionals, including 1,000+ trained in Amazon AI specializations, the new practice helps customers turn AI from experimental pilots into operational reality. The model blends Amazon-native frameworks with DXC’s lived experience governance, security controls, operating models, and workforce adoption patterns tested internally at scale.
“Our mission is to make AI practical, scalable, and embedded into daily operations not another tool on the sidelines.”
— Ramnath Venkataraman, President, Consulting & Engineering Services, DXC
For enterprises overwhelmed by AI hype but hungry for results, DXC’s message is simple: AI must be practical, proven, and embedded into the way people work. Through co-designed industry solutions in financial services, insurance, and manufacturing, the practice accelerates this path responsibly and measurably.
DXC didn’t just deploy Amazon Quick. It built the blueprint for how AI should live inside an enterprise secure, governed, human-centered, and built for real outcomes.
