JAGGAER, a global leader in procurement software, has announced the launch of JAI, a new AI‑powered assistant designed to simplify, accelerate, and improve how organizations buy goods and services. Embedded directly into the JAGGAER One platform, JAI delivers instant, policy‑compliant answers to procurement questions, reduces operational friction, and uncovers actionable insights across sourcing, spend, and supplier management.
Early customer results highlight JAI’s impact. Organizations using the assistant are forecasting up to a 50% reduction in procurement support tickets within the first year, significant time savings across more than 40 procurement workflows, and rapid adoption growth reaching as high as 1,000% week‑on‑week in some environments as employees quickly see its value.
JAI functions like an always‑available procurement expert that understands each company’s specific policies, contracts, and supplier rules. Employees can ask questions in plain language across 28 languages, such as whether approval is required for a purchase or which suppliers are preferred. JAI responds instantly eliminating the delays, system switching, and help‑desk backlogs that typically slow purchasing decisions.
“Procurement has always been about making smart decisions with limited time and information. JAI changes that equation entirely.”
— Andrew Roszko, Chief Executive Officer, JAGGAER
Unlike generic AI tools, JAI is grounded in an organization’s own data and documents, not public internet sources. This ensures that responses are accurate, relevant, and aligned with company policies. The assistant also respects existing JAGGAER security controls, meaning users only see information they are authorized to access.
Beyond answering questions, JAI delivers deeper analytical value. It can examine spend and supplier data to identify off‑contract purchasing, surface supplier risk, and highlight opportunities to optimize costs tasks that often require hours of manual analysis from procurement teams.
“Procurement has always been about making smart decisions with limited time and information,” said Andrew Roszko, CEO of JAGGAER. “JAI is embedded directly into the platform and earns trust by knowing the business, respecting governance rules, and delivering answers teams can act on immediately.”
JAI is available globally today and can be deployed the same day an organization chooses to activate it. With its combination of ease of use, strong governance, and immediate productivity gains, JAI marks a major step in JAGGAER’s vision for Autonomous Commerce, helping organizations buy smarter while reducing operational burden.
