₹50 crore investment, AI labs, and reskilling opportunities to position India as the global hub for intelligent business services
EOSGlobe, one of India’s leading business process management (BPM) and customer experience (CX) management companies, has doubled down on its India growth strategy with the launch of a 30,000 sq ft delivery centre in Noida. The expansion, announced amid industry-wide workforce reductions, signals the company’s counter-cyclical approach and strong belief in India’s role as a global services powerhouse.
The new facility will generate over 500 direct employment opportunities in its first year, with plans to scale to 1,500 roles by 2027. Uniquely, the company is prioritising recruitment of fresh graduates and professionals affected by recent layoffs, while also partnering with NCR-based academic institutions to drive upskilling and employability.
“While others are retreating, we see unprecedented opportunity in India’s talent and potential.”
— Abhinav Arora, MD & CEO, EOSGlobe
“Economic uncertainties are precisely when responsible businesses should step up,” said Abhinav Arora, MD & CEO, EOSGlobe. “Our Noida expansion is not just about adding capacity – it’s a statement of faith in India’s resilience, its skilled workforce, and our long-term vision of creating meaningful, technology-led careers.”
Backed by a ₹50 crore investment over three years, the Noida centre will serve as a hub for advanced digital services, including AI-powered customer experience management, intelligent automation, digital workflows, and next-gen BPM capabilities. It will also house EOSGlobe’s Innovation Lab, focusing on developing proprietary solutions around predictive analytics, conversational AI, and process automation.
The facility forms part of EOSGlobe’s growing delivery network, now spread across 12 Indian locations and supporting more than 150 global clients. The company employs over 10,000 professionals and plans to further strengthen its footprint in both metro hubs and Tier II-III cities.
By combining talent development, AI-led innovation, and purposeful job creation, EOSGlobe is positioning India not just as a cost-efficient destination—but as the global hub for high-value, intelligent business services.
