New agentic AI innovations empower IT teams to cut complexity, accelerate response, and move from firefighting to innovation.
SolarWinds has launched the SolarWinds AI Agent and expanded its AI-powered features to help enterprises achieve autonomous operational resilience, marking a major step toward self-healing IT systems.
Modern IT environments are increasingly distributed and complex, with nearly half of IT leaders reporting unexpected outages despite high self-rated resilience, according to the SolarWinds IT Trends Report 2025. The SolarWinds AI Agent aims to bridge this “resilience gap” by delivering a context-aware, conversational AI system that predicts issues, automates responses, and reduces operational fatigue for IT professionals.
“The SolarWinds AI Agent is more than a feature—it’s a foundation for a new way of working,” said Krishna Sai, Chief Technology Officer, SolarWinds. “By embedding intelligent, context-aware AI into IT workflows, we’re helping teams move beyond reactive firefighting to proactive innovation.”
The AI Agent acts as a digital teammate across observability, incident response, and service management. It enables teams to resolve incidents faster, summarize outages, identify probable root causes, and even launch multi-step workflows using natural language commands.
Complementing the launch, SolarWinds unveiled several new AI features, including Root Cause Assist (generally available), which accelerates troubleshooting with automatic analyses, and Dynamic Threshold Enhancements, which reduce alert noise and false positives. The AI Query Assist feature, now in tech preview, analyzes database query patterns to boost performance.
Looking ahead to 2026, the company plans to introduce AI Incident Correlation, Automated Runbook Execution, and Knowledge Base Generation to further enhance resilience and automation.
“With the AI Agent and expanded capabilities, we’re helping customers achieve autonomous operational resilience, where IT runs smarter, faster, and more securely with minimal manual intervention,” said Sudhakar Ramakrishna, President and CEO, SolarWinds.
The SolarWinds AI Agent is now available in Tech Preview within SolarWinds Observability SaaS, with broader rollout planned for 2026.
