Vibhu Kapoor, Regional VP for the Middle East, Africa & India at Epicor, uses an analogy of building a car, to explain why opting for free ERP solutions is not always the right move in the long run.
The manufacturing sector in the Gulf is in the midst of a major transformation. Driven by ambitious government initiatives like Saudi Arabia’s Vision 2030 and the UAE’s Operation 300bn, both nations are making significant strides to localise production, reduce reliance on imports, and diversify their economies beyond oil. Industrial tariffs, global supply chain shocks, and rising geopolitical uncertainty are only adding urgency to this agenda. Against this backdrop, both established players, and a new generation of manufacturing firms, are racing to scale up and modernise — fast.
One thing is clear: whether it’s a greenfield factory or a seasoned industrial group looking to expand capacity, success increasingly hinges on operational resilience. And at the heart of that is enterprise resource planning (ERP). A robust ERP system provides the foundation for streamlined operations, cost control, real-time visibility, and regulatory compliance. But once a manufacturer reaches the point of selecting an ERP, a critical fork in the road appears — and the allure of a “free” open-source ERP can be hard to resist.
“Out-of-the-box integration is rarely available in open-source ERPs. Manufacturers must invest in middleware, write custom APIs, and test repeatedly to ensure systems communicate reliably. This complexity adds not only cost, but risk — particularly for manufacturers under pressure to move fast and scale operations smoothly.”
Vibhu Kapoor, Regional Vice President – Middle East, Africa & India, Epicor
At first glance, it sounds like a win: no licence fees, complete flexibility, and the promise of building something tailored to your exact needs. But in reality, choosing a free ERP can be like deciding to build your own car from a pile of parts and a workshop manual. What begins as a cost-saving project often turns into a drawn-out, complex journey — one that diverts energy from growth and innovation, and instead sinks valuable time into building what already exists.
1. Customisation Comes at a Cost
Imagine starting your journey by choosing every individual car part — engine, transmission, steering, electronics — with the idea of creating a bespoke vehicle. For a manufacturer choosing a free ERP, this is what customisation often looks like. The core system might be sound, but it won’t include the specific features that manufacturers in the region depend on, from production routing and BOM management to work orders and cost tracking.
That means building everything from the ground up. Just as fitting an engine into a chassis designed for a different model takes time and expertise, shaping a generic ERP into a manufacturing-ready platform requires developers, consultants, and plenty of trial and error. The longer it takes, the more momentum is lost—and the further behind competitors you may fall.
2. Shallow Manufacturing Capabilities
Even if you manage to assemble a working vehicle, you may find that key components are missing. You’ve got a frame and wheels, but no suspension system or air conditioning. That’s the experience many manufacturers have with open-source ERP when they reach the shop floor.
Core modules like scheduling, quality control, production monitoring, and maintenance are either overly simplistic or absent entirely. As a result, manufacturers are forced to bolt on additional tools or write bespoke code — much like trying to retrofit a car with critical systems it was never designed to support. And even then, performance may remain patchy and inconsistent.
3. Integration Becomes a Maze
Now imagine trying to hook up your DIY car to a smart traffic system, fuel sensors, or a self-parking garage. It might be possible, but you’ll need to engineer those connections yourself. The same is true for integrating open-source ERP with the array of industrial systems found on a modern shop floor — be it machine sensors, PLCs, MES platforms, or IoT-enabled equipment.
Out-of-the-box integration is rarely available in open-source ERPs. Manufacturers must invest in middleware, write custom APIs, and test repeatedly to ensure systems communicate reliably. This complexity adds not only cost, but risk — particularly for manufacturers under pressure to move fast and scale operations smoothly.
4. Compliance Isn’t Plug-and-Play
Finally, consider roadworthiness. A car that technically runs is not the same as one that passes inspection, meets emissions standards, and complies with safety regulations. Likewise, many open-source ERPs fall short when it comes to supporting regulatory requirements out of the box.
Whether it’s ISO certifications, FDA traceability, or aerospace standards, compliance in manufacturing is rigorous and unforgiving. Adding these capabilities after the fact — building audit trails, validation rules, secure data logs — is expensive and risky. There’s no guarantee your custom-built system will meet all criteria, and retrofitting those controls can be more complex than if they’d been embedded from day one.
A Smarter Road for Manufacturers
That’s not to say free ERP has no merit. For tech-savvy start-ups with in-house developers and niche needs, it can be a springboard for innovation. But for most manufacturers in the UAE and Saudi Arabia — especially those scaling to meet national growth targets — a generic platform simply won’t deliver the control, speed, and reliability required.
The smarter route is to choose an ERP system that’s been purpose-built for manufacturing — one that, like a car designed by engineers and built in a factory, includes all the core capabilities needed to operate safely, efficiently, and at scale. These systems offer integrated production control, quality management, and regulatory support as standard, not afterthoughts. They also come with pre-built integrations for industrial systems, reducing complexity and ensuring smoother implementation.
Most importantly, they offer relevance from day one. Manufacturers don’t need to spend months under the bonnet just to get the basics running. Instead, they can focus on delivering products, growing their business, and adapting to changing customer demands.
Don’t Let “Free” Cost You the Future
The manufacturing sector in the Gulf is on the cusp of something extraordinary. Governments are investing, demand is rising, and the region is fast becoming a serious industrial player on the global stage. But to seize this opportunity, manufacturers need to move with speed and confidence — not get bogged down with tools that slow them down.
Choosing an ERP solution is a pivotal decision. And while “free” can sound like a shortcut, it often turns out to be the long way around. In a market where timing and execution are everything, manufacturers simply can’t afford systems that don’t match their ambition.
Like building a car from scratch, it’s technically possible. But wouldn’t you rather drive something built to go the distance?
Vibhu Kapoor, Regional VP for Middle East, Africa & India at Epicor: As a Regional Vice President at Epicor, Kapoor leads the sales and partner ecosystems for the Middle East, Africa, and India regions, covering a diverse portfolio of software solutions for various industries. He has over 20 years of experience in the software and IT sector, with a proven track record of establishing alliances, closing high-value deals, and growing key accounts. Kapoor holds an Executive Program in General Management from MIT Sloan School of Management, and an MBA in Marketing from IFIM Business School.
